StoryBrand Marketing Agency

Is Your Marketing Message So Confusing Even Your Own Mom Doesn’t Get It?

We're an award-winning StoryBrand Marketing Agency that helps Service Businesses clarify their messaging so everyone wants to work with you!

Build trust and authority in your industry

Connect with CLIENTS WHO ACTUALLY GET IT

MARKETING THAT FEELS NATURAL

WATCH THIS VIDEO

If your message isn’t landing—and the right clients aren’t showing up—it’s not your fault. Most service business owners are great at what they do. They just struggle to talk about it clearly.

In this video, I’ll walk you through how we fix that using the StoryBrand Framework, plus how to get started with either DIY or done-for-you options.

WHAT HAPPENS WHEN YOUR MESSAGE ISN’T CLEAR

Can your mom explain what you do?

Can you easily explain what you do?

Can anyone?

If not, that's the problem we fix.

Because when people don’t understand what you do, they move on. You end up working harder just to stay in the game.

  • You’re always re-explaining yourself

  • Your website doesn’t convert visitors into clients

  • Your leads aren’t the right fit

  • Referrals become scarce

  • Marketing is frustrating as all hell

But it doesn’t have to be this way. A clear message makes all of that easier. It’s the difference between chasing leads—and attracting the right ones.

You might not believe it yet, but marketing can actually be the opposite of frustrating when you're doing it right.

MAKE YOUR MARKETING Simpler

Whether you want to learn the system or hand it over completely, the goal is the same: clear messaging that brings in better clients with less effort.

A DIY SYSTEM THAT’S SIMPLE TO FOLLOW

Join the StoryBrand Course

for weekly group coaching, templates, and a proven system that fits seamlessly into your week—without taking over your life.

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COACHING THAT MEETS YOU WHERE YOU ARE

Want someone to walk you through it? Get 1:1 or team coaching to clarify your message and apply the StoryBrand Framework to your business in real time.

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DONE-FOR-YOU MARKETING

Too busy to do it yourself? We’ll build your messaging, write your copy, create the assets you need, and handle your StoryBrand marketing—so you can stay focused on running your business.

HI, I'm Vicky Sidler

And I’VE BEEN WHERE YOU ARE

I know how it feels to stare at your marketing and think, “Why isn’t this working?” That's why I created a StoryBrand Marketing Agency.

All in all, your business isn’t just another brick in the wall—it’s something special. Your story matters, and I’m here to help you share it in a way that feels real, connects with people, and gets results.

  • As a certified StoryBrand Guide, I specialize in turning complicated ideas into clear, compelling messages that resonate with your audience.

  • With a background in journalism, I’ve spent decades telling stories that matter and crafting content people want to read.

  • I’ve developed a proven system to help businesses like yours cut through all the AI trash that's out there and build genuine connections with their audience.

Your story isn’t just important—it’s the reason people will choose your business. Let’s make sure it’s heard loud and clear by the people who need it most.

And sorry if I got Pink Floyd stuck in your head just now...

Hear Directly from DONALD MILLER

In this short clip, StoryBrand’s founder Donald Miller explains why clear messaging and a simple marketing plan change everything.

Donald shares why newsletters are back, what a full StoryBrand campaign includes, and how a certified guide helps you focus on what actually works—without wasting money or time.

Watch to see how working with a StoryBrand Certified Guide can make a measurable difference for your business.

EVERYTHING STORYBRAND, ALL IN ONE PLACE

Whether you need help with strategy, websites, content, or SEO, I offer the full range of StoryBrand marketing services—done with you or done for you.

StoryBrand Framework

StoryBrand Wireframe

StoryBrand Websites

StoryBrand SEO

StoryBrand Video

StoryBrand Copywriting

StoryBrand Email Sequences

StoryBrand Marketing Funnels

StoryBrand Workshops

StoryBrand Consulting

StoryBrand PPC

StoryBrand Lead Generation

StoryBrand
Social Media

StoryBrand Strategy

StoryBrand Content Marketing

StoryBrand Local Service

StoryBrand Coaching

MARKETING THAT DOESN’T TAKE OVER YOUR LIFE

Whether you want to build it yourself or hand it off completely, as a StoryBrand Marketing Agency, we’ll give you a clear message and a simple system that actually works.

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BOOK A COFFEE CHAT

This is a no-pressure, non-sales call where we discuss what’s working, what’s not, and where you want to go.

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CHOOSE YOUR PATH

Get hands-on support through the StoryBrand Course, 1:1 or team coaching, or let me build the entire marketing system for you—messaging, website, emails, and more.

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FIX YOUR MARKETING

Walk away with a message that resonates, a plan that’s easy to follow, and marketing that works while you sleep and finally delivers results.

COFFEE’S ON ME (OK, NOT REALLY)

But I'm serious about helping you connect with your audience. Let’s grab a coffee (on Zoom) and chat about your marketing goals.

  • Wondering how to simplify your message? Let’s talk.

  • Ready to stand out in an AI-saturated world? I’ve got ideas.

  • Just need clarity? I’ll help you see the big picture.

This isn’t a sales call—just a friendly, low-pressure chat. At the very least, you’ll walk away with some cool ideas you can try on your own.

SCHEDULE YOUR COFFEE CHAT WITH ME (VICKY) TODAY

FIXING YOUR MARKETING SHOULDN’T FEEL IMPOSSIBLE

Most small business owners aren’t marketers—they just want to explain what they do in a way that makes people care.

But when the message isn’t clear, everything else gets harder: websites don’t convert, leads go cold, and social posts fall flat.

You might worry that getting it right will take too much time, cost too much money, or feel like just another online course you’ll never finish.

That’s why I offer three simple paths: do-it-together support through the StoryBrand Course, 1:1 and team coaching, or done-for-you services where I build your full funnel myself.

You’ll get clear messaging, practical templates, and real support—so your marketing finally works and your business actually grows.

YOUR QUESTIONS, ANSWERED

We know marketing can feel overwhelming, and you probably have questions. That’s why we’ve put together answers to the things people ask us most.

What makes Strategic Marketing Tribe different from other StoryBrand marketing agencies?

We’re the StoryBrand marketing agency that skips the boring "corporate speak." We blend the power of StoryBrand with strategic marketing solutions to craft content that feels human, genuine, and impossible to ignore.

How can your strategic marketing solutions benefit my business?

Our strategic marketing solutions simplify your message, clarify your brand story, and help you connect with your ideal customers. It’s marketing that makes sense and gets results – no jargon, no gimmicks, just growth.

What is StoryBrand, and why does it matter?

Think of StoryBrand as a cheat sheet for marketing clarity. It helps you explain what you do in a way that makes people stop, listen, and say, “Oh, I get it.” We use it to create marketing that feels human and that your audience will actually enjoy reading.

Do I need to be familiar with StoryBrand to work with you?

Not at all! Whether you’re a StoryBrand superfan (like us!) or have no idea what it is, we’ll walk you through everything. We’re here to make the process simple, clear, and (dare we say) fun.

How do I know if this is right for my business?

If people keep saying “I don’t really get what you do,” or you’re getting the wrong kind of leads, it’s a sign your message needs work. That’s what we fix.

What if I don’t have time to take a course?

The course is built for time-strapped business owners. You get short lessons, plug-and-play templates, and live support so you’re never stuck or overwhelmed.

What’s the difference between the course and the done-for-you service?

The course gives you training, tools, and weekly support so you can do it yourself. The done-for-you option means I build your whole funnel for you.

How long does it take to see results?

Most people see clearer messaging and better engagement within a week of applying the one-liner. Bigger results (like leads and conversions) follow as you apply it across your marketing.

What if I’ve already tried StoryBrand and it didn’t work?

Many people try to apply StoryBrand on their own and miss key parts. This course walks you through it step-by-step, with real examples and live feedback from a Certified Guide.

STORY, MEET STRATEGY

Let’s make marketing feel less robotic and more real. Find resources from a StoryBrand Marketing Agency that bring your message—and your business—to life.

StoryBrand Certified Guide Helps Fix Small Biz Messaging Fast

StoryBrand Certified Guide Helps Fix Small Biz Messaging Fast

October 24, 20257 min read
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By Vicky Sidler | Published 24 October 2025 at 12:00 GMT+2

If you’ve ever watched someone blink blankly after you tell them what your business does, this one’s for you.

In a move that might look minor to outsiders but means everything to us messaging nerds, StoryBrand has officially brought back the “StoryBrand Certified Guide” title. According to the team behind the framework, it’s a return to clarity—and if your inbox is full of leads asking you to “just explain it one more time,” you’ll understand why this matters.

As one of those Guides (yes, with a capital G), I’ve seen firsthand how the right words can turn a business around faster than a panic discount ever could.


TL;DR:

  • The “StoryBrand Certified Guide” title is back—for good reason

  • Clear messaging = less explaining, more converting

  • Most small businesses struggle to explain what they do

  • Your words are probably costing you more than your ads

  • You don’t need a rebrand. You need a one-liner that makes sense

👉 Need help getting your message right? Download the 5-Minute Marketing Fix


Table of Contents:


Why This Tiny Title Change Matters:

StoryBrand isn’t about catchy slogans. It’s about clarity. The kind of clarity that gets you booked, not ghosted.

When the guide title quietly disappeared for a while, so did a lot of the trust and shorthand we’d built with clients. Bringing it back signals something small but important: messaging help is back in the hands of people who’ve actually done the training and use it every day.

Think of it like hiring a certified electrician instead of someone who “watched a few YouTube videos and gave it a go.”

What a StoryBrand Certified Guide Actually Does:

Let’s get this straight. We’re not here to sprinkle “once upon a time” into your website copy.

We’re here to:

  • Help you explain what you do without sounding like a LinkedIn buzzword generator

  • Use the StoryBrand Framework to shape your message around what your customer actually wants

  • Build simple marketing funnels that feel like you and not a late-night infomercial

For me, that also means layering in the Duct Tape Marketing system, which turns your shiny new message into an actual strategy—not just another mood board.

The Most Common Problem We Fix:

Small businesses don’t usually have a quality problem. They have a “nobody understands what we do” problem.

We’ve worked with security firms, consultants, virtual assistants, and even hospitality brands. The story is always the same: the product is solid, the service is great, but the message makes people scroll right past.

So we fix it. Fast.

A new homepage headline. A clearer sales page. A one-liner that doesn’t need explaining. Suddenly, leads start replying, not retreating.

Why You Don’t Need to Sound “Smart”:

A consultancy once came to us with a services page that read like a legal contract. The copy was intelligent. The problem? No one understood it.

We rewrote the page using plain language and a clear offer. Conversions went up immediately.

Because clever doesn’t convert. Clear does.

We’re The Only South African Agency Certified in StoryBrand + Duct Tape Marketing:

That’s not a brag. It’s a reminder that we’ve invested in proven systems so you don’t have to guess.

We combine the power of StoryBrand messaging with Duct Tape Marketing’s hourglass strategy. So your words don’t just attract attention. They move people through your funnel, then tip that funnel upside down like an hourglass, and move people through it again.

And yes, we’re proud to be recognised as a Top 10 Global Leader by 50Pros—because results matter, and so does credibility.

Ready to Stop Explaining?

If you’re tired of repeating yourself, writing long emails just to clarify your homepage, or watching potential clients bounce because they didn’t “get it,” here’s your next step.

Let’s fix your message.

Start with our free tool—the 5-Minute Marketing Fix. You’ll get the exact prompt I use to help clients write one sentence that changes everything.

👉 Download it free here


Related Articles:

1. StoryBrand Guide Name Is Back—and Here's Why It Matters

Want the backstory behind the Certified Guide title? This piece breaks down why StoryBrand ditched it, why they brought it back, and what that means for anyone hiring help.

2. Mastering StoryBrand Marketing: Your Guide for 2025

Not sure what a StoryBrand Certified Guide actually does? This explainer breaks down the whole framework with simple, real-world examples.

3. Small Business Marketing That Works in 2025

If your marketing isn’t getting results, this article shows where to focus first. Spoiler: it starts with a message people understand.

4. Advertise Your Business on $500—Here's What Works

Think you need a big budget to grow? Think again. This post gives you a plan that actually works—assuming your message is already clear.

5. New Marketing Book By Sara Nay Helps Small Businesses

Curious about the Duct Tape Marketing side of what we do? This post introduces the strategy system behind the structure—and why it matters just as much as your message.


FAQs About Working With a StoryBrand Certified Guide

1. What is a StoryBrand Certified Guide?

A StoryBrand Certified Guide is a trained professional who helps businesses clarify their message using the StoryBrand Framework. Think of it as having a translator who turns your complex ideas into clear language that customers actually understand.

2. How is a Certified Guide different from someone who just read the StoryBrand book?

Reading the book gives you the theory. Certified Guides go through hands-on training, mentorship, and ongoing certification directly with the StoryBrand team. We use the framework daily in real businesses, not just as a talking point on a website.

3. How does StoryBrand help small businesses grow?

When your message is clear, people stop asking “what do you do?” and start saying “how can I work with you?” Clear communication improves conversions, builds trust, and reduces wasted marketing spend.

4. What’s the difference between StoryBrand and Duct Tape Marketing?

StoryBrand is about clarity—what you say and how you say it. Duct Tape Marketing gives structure—how you turn that message into a repeatable marketing system. Together, they create messaging that connects and a plan that performs.

5. How long does it take to see results from StoryBrand messaging?

Many clients see noticeable changes within weeks of updating their website or sales material. Once people finally understand what you do, leads increase and sales cycles shorten.

6. Can I use StoryBrand if I’m not in marketing or tech?

Absolutely. The framework works for any business that depends on clear communication—consultants, coaches, hospitality brands, manufacturers, and service providers alike.

7. Do I need to hire a guide, or can I do it myself?

You can absolutely start on your own. But most business owners find it hard to see their own message clearly. A guide speeds up the process and keeps you from second-guessing every word.

8. Why should I work with a South African StoryBrand Certified Guide?

Because you get global expertise with local understanding. As the only South African agency certified in both StoryBrand and Duct Tape Marketing, we’ve helped hundreds of small and midsized businesses build systems that work in real markets—not just on paper.

9. How do I know if my message needs fixing?

If you have to explain what you do more than once, or people keep asking for clarification after visiting your website, your message probably isn’t clear enough.

10. How can I start improving my message today?

Start with the5-Minute Marketing Fix. It’s a free guide that walks you through writing one powerful sentence that makes your message click with customers immediately.

blog author image

Vicky Sidler

Vicky Sidler is a seasoned journalist and StoryBrand Certified Guide with a knack for turning marketing confusion into crystal-clear messaging that actually works. Armed with years of experience and an almost suspiciously large collection of pens, she creates stories that connect on a human level.

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