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Customer-Centric Marketing & Tech: How Small Businesses Are Winning in 2025

Small business owners are using tech and customer-centric marketing to grow in 2025. Learn how to follow their lead in three simple steps. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 14, 20254 min read

Customer-Centric Marketing & Tech: How Small Businesses Are Winning in 2025

How to Win the 2025 SA Future Trust Awards (And Why You Should Try)

The SAFT Awards offer R3 million in prizes to resilient South African entrepreneurs. Learn how to enter and stand out. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 13, 20254 min read

How to Win the 2025 SA Future Trust Awards (And Why You Should Try)

What Omnichannel Really Means in 2025 (and Why Customers Expect It)

Omnichannel CX isn't just for big brands. Learn how small businesses can use it to boost trust, sales, and customer loyalty. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 12, 20254 min read

What Omnichannel Really Means in 2025 (and Why Customers Expect It)

Voice Search SEO in 2025: What Small Businesses Must Do Differently

Voice search is growing fast—here’s how small businesses can optimize for it without overhauling their whole site. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 11, 20253 min read

Voice Search SEO in 2025: What Small Businesses Must Do Differently

Spaza Shop Fund Rolls Out Slowly—Here’s What Small Businesses Can Learn

Only R6 million of South Africa’s R500 million Spaza Shop Fund has been paid out. Here's what that means and what small businesses can do. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 10, 20255 min read

Spaza Shop Fund Rolls Out Slowly—Here’s What Small Businesses Can Learn

AI in Customer Service: 11 Trends Small Businesses Can’t Ignore in 2025

AI is reshaping customer service in 2025. Discover 11 ways it’s changing the game for small businesses and how to stay ahead. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 09, 20254 min read

AI in Customer Service: 11 Trends Small Businesses Can’t Ignore in 2025

Luxury Brands Are Losing Ground—Here’s What Small Businesses Can Learn

Luxury is slipping as Gen Z questions the price of prestige. Here’s how smaller brands can stay relevant and resilient. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 08, 20253 min read

Luxury Brands Are Losing Ground—Here’s What Small Businesses Can Learn

What Small Businesses Can Learn from Target’s LGBTQ+ Backlash

Backing out of values-based marketing can cost you. Here’s what Target’s Pride controversy teaches about brand trust and long-term loyalty. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 07, 20253 min read

What Small Businesses Can Learn from Target’s LGBTQ+ Backlash

How Small Businesses Can Finally Use Loyalty Data Properly

Your loyalty program isn’t broken—it’s just boring. Here’s how to use loyalty data to drive better marketing and keep customers coming back. ...more

Strategic Marketing ,Marketing News &Small Business Growth

July 06, 20253 min read

How Small Businesses Can Finally Use Loyalty Data Properly
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